Privacy policy

Welcome to www.RillaRue.com

Hosted by Shopify, Operated by RillaRue

We, at RillaRue, a baby clothing brand, are committed to providing you with the best possible shopping experience and a key aspect of that is ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect the personal information you provide to us when you visit and make purchases on our website.

Collecting Personal Information

We collect personal information from you when you:

  • Create an account
  • Place an order
  • Subscribe to our email list
  • Participate in our promotions and surveys

This information may include:

  • Your name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information
  • Any other information you choose to provide to us

Sharing Personal Information

We do not sell your personal information to any third parties for any reason. However, we may share your information with third-party service providers who perform functions on our behalf such as:

  • Fulfilling orders
  • Processing payments
  • Providing customer service

These providers are bound by strict confidentiality agreements and are only allowed to use your information for the purpose of performing the services they provide to us.

Behavioural Advertising

We do not engage in behavioral advertising and do not use your personal information for this purpose.

Using Personal Information

We use the information we collect from you to:

  • Fulfill your orders
  • Process your payments
  • Communicate with you
  • Improve your shopping experience

We may use your email address to send you promotional offers and updates on our products and services.

Lawful Basis

We process your personal information based on:

  • Your consent (which you can withdraw at any time by contacting us)
  • Fulfillment of our contract with you
  • Compliance with legal obligations

Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Automatic Decision-Making

We do not use automated decision-making, including profiling, in our processing of your personal information.

Your Rights

You have the right to:

  • Access your personal information
  • Correct your personal information
  • Delete your personal information
  • Object to the processing of your personal information
  • Request that it be restricted

To exercise these rights, please contact us at help@rillarue.com.

GDPR

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR). These rights include:

  • The right to data portability
  • The right to file a complaint with a supervisory authority

CCPA

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA). These rights include:

  • The right to know what personal information we collect about you
  • The right to request that it be deleted

Cookies

Like many websites, we use cookies and other tracking technologies to:

  • Enhance your shopping experience
  • Gather information about how you use our site

This information helps us understand your preferences and make recommendations for products and services that may be of interest to you. You can disable cookies in your browser settings if you prefer not to receive them.

Complaints

If you have any questions or concerns about our Privacy Policy, or if you wish to file a complaint, please contact us at help@rillarue.com.

This Privacy Policy was last updated on [1/14/24].